UKZN Virtual Graduation

26 May 2021


DIGITAL CERTIFICATES WEB – eCertificates and eAcademic Transcripts


Dear 2021 Graduates, Staff and Students,

Congratulations on your achievement.  We take great pride in the completion of your studies, despite all the trials and tribulations of the COVID-19 pandemic and the complexities of the 2020 academic year.

We are pleased to inform you that the Digital Certificates Web will go live on Friday 28 May 2021 at 16h00.

Every graduate will receive an email from UKZN advising them to access their digital documents, as the system ‘downloads’ the relevant documents over the weekend;  Or, after 14h00 on Monday 31 May 2021, Graduates who are yet to receive their email, my access the system using Google Chrome on

Please see user guide attached.

If you have already registered on the system, you will need to delete this registration prior to your virtual ceremony, otherwise you will not be able to access your documents, and a ‘pending’ message will reflect and you will need to contact the help line for assistance.

Please do not try and register on the system before you receive your email to access your digital documents and/or on Monday 31st May 2021 @ 14h00 as noted above, as the email address you use to register will then get ‘stuck’, and you will be required to use another email address to register afresh on the system. There is no advantage in trying to beat the rush before the publication of the certificates.


  1. via Google Chrome


Queries (with the exception of fees queries) to be directed to  Please remember to include your student number in the subject line and body of the email, and clearly state the issue you are having. Please do not send repeated emails, and do not use any other email address for your query.

SHARING YOUR DOCUMENTS WITH THIRD PARTIES (Employers, family members etc.)

The link provides access to a third party to view and verify eCertificates. Please see User guide attached.

Your certificate can be shared with up to three contacts (and contacts can be added and removed). A built-in safety feature is that when you withdraw a contact’s right to view your e-certificate, they no longer have access to it.


The link is the QR code verification site.


All graduates that have fees outstanding will not be able to view their eCertificate.

Your Degree/Diploma eCertificate WILL BE WITHHELD as a result of your indebtedness to the University in respect of outstanding fees, and/or library fines/books.

Please note that once you have cleared your outstanding debt and upon emailing the Fees Office on your Campus (details below) with your proof of payment, your eCertificate will be released to the system.

If your certificate isn’t showing, butyou believe you do not owe fees, you need to direct your query to the fees office on the relevant campus (see fees office details below).   Please DO NOT SEND these types of queries to the help line / queries email address. Student fees needs to assist you first.  The certification admin team are not able to assist with fee queries and clearance.

Electronic fee payments and deposits can be made to the following bank account:

Bank:                          Standard Bank

Account No.:            05 308 1072

Branch:                       04 54 26

Reference No.:         Student Number (Mandatory)

Please contact the Student Fees Office on your Campus on the email addresses listed below if you have any queries regarding the above,  send proof of payment, or if you have already met your financial obligations to the University.


Medical School:         




Bursary and Loan queries should be directed to the Student Funding Office.

All students that have library fines/books outstanding will not be able to view their eCertificate

Electronic payments and deposits can be made to the following bank account:

Bank:                          Standard Bank

Branch Code:           045 426

Account Number:    053 080 998

Reference numbers should be used for payment. They must reflect on your proof of payment:

Reference for library Fines: 2064 – 11857

Reference for ILL fines: 5251 – 30352

Reference for lost books and Admin Fee: 2076 – 30354

Proof of payment to be emailed to the relevant library contact person below:

Howard Library:        Mr Omesh Jagarnath               

Westville Library:       Mr Sipho Khumalo                  

Edgewood Library:   Mrs Sushiela Naidoo              

Medical Library:        Ms Praba Naidoo                    

Pmb Library:              Mrs Celeste John                      

Issued by

Dr KE Cleland