COMMUNIQUÉ FROM THE OFFICE OF THE REGISTRAR
DIGITAL CERTIFICATES WEB – eCertificates and eAcademic Transcripts
NOTICE TO THE SPRING 2021 GRADUATES
Dear 2021 Graduates, Staff and Students,
Congratulations on your achievement. We take great pride in the completion of your studies, despite all the trials and tribulations of the COVID-19 pandemic and the complexities of the 2021 academic year.
We are pleased to inform you that the Digital Certificates Web will go live on Wednesday 24 November 2021 at 16h00.
Every graduate will receive an email from UKZN advising them to access their digital documents, as the system ‘downloads’ the relevant documents on Wednesday 24 November 2021. Graduates who are yet to receive their email, may access the system using Google Chrome on https://e-certification.ukzn.ac.za after 16h00 on Wednesday 24 November 2021.
Please see user guides attached.
If you have already registered on the system, you will need to delete this registration prior to your virtual ceremony, otherwise you will not be able to access your documents, and a ‘pending’ message will reflect and you will need to contact the help line for assistance.
Please do not try and register on the system before you receive your email to access your digital documents and/or on Wednesday 24 November 2021 @ 16h00 as noted above, as the email address you use to register will then get ‘stuck’, and you will be required to use another email address to register afresh on the system. There is no advantage in trying to beat the rush before the publication of the certificates.
PLEASE CAREFULLY READ THE FOLLOWING GUIDANCE NOTES:
- https://e-certification.ukzn.ac.za via Google Chrome
HELP LINE / QUERIES
Queries (with the exception of fees queries) to be directed to eCertificationadmin@ukzn.ac.za Please remember to include your student number in the subject line and body of the email, and clearly state the issue you are having. Please do not send repeated emails, and do not use any other email address for your query.
SHARING YOUR DOCUMENTS WITH THIRD PARTIES (Employers, family members etc.)
The link https://verification.ukzn.ac.za provides access to a third party to view and verify eCertificates. Please see User guide attached.
Your certificate can be shared with up to three contacts (and contacts can be added and removed). A built-in safety feature is that when you withdraw a contact’s right to view your e-certificate, they no longer have access to it.
The link https://verify.ukzn.ac.za is the QR code verification site.
IF YOU HAVE FEES OUTSTANDING
All graduates that have fees outstanding will not be able to view their eCertificate.
Your Degree/Diploma eCertificate WILL BE WITHHELD as a result of your indebtedness to the University in respect of outstanding fees, and/or library fines/books.
Please note that once you have cleared your outstanding debt and upon emailing the Fees Office on your Campus (details below) with your proof of payment, your eCertificate will be released to the system.
If your certificate isn’t showing, butyou believe you do not owe fees, you need to direct your query to the fees office on the relevant campus (see fees office details below). Please DO NOT SEND these types of queries to the help line / queries email address. Student fees needs to assist you first. The certification admin team are not able to assist with fee queries and clearance.
Electronic fee payments and deposits can be made to the following bank account:
Bank: Standard Bank
Account No.: 05 308 1072
Branch: 04 54 26
Reference No.: Student Number (Mandatory)
Please contact the Student Fees Office on your Campus on the email addresses listed below if you have any queries regarding the above, send proof of payment, or if you have already met your financial obligations to the University.
Medical School: email@example.com
Bursary and Loan queries should be directed to the Student Funding Office.
All students that have library fines/books outstanding will not be able to view their eCertificate
Electronic payments and deposits can be made to the following bank account:
Bank: Standard Bank
Branch Code: 045 426
Account Number: 053 080 998
Reference numbers should be used for payment. They must reflect on your proof of payment:
Reference for library Fines: 2064 – 11857
Reference for ILL fines: 5251 – 30352
Reference for lost books and Admin Fee: 2076 – 30354
Proof of payment to be emailed to the relevant library contact person below:
Howard Library: Mr Omesh Jagarnath – firstname.lastname@example.org
Westville Library: Mr Sipho Khumalo – email@example.com
Edgewood Library: Mrs Sushiela Naidoo – firstname.lastname@example.org
Medical Library: Ms Praba Naidoo – email@example.com
Pmb Library: Mrs Celeste John – firstname.lastname@example.org
A further communiqué regarding the collection/posting of certificates will be distributed in due course.
Dr KE Cleland